The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. Working in Local Government provides many opportunities to not only develop your career but also to improve the lives of residents and visitors to Yellowknife! At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community. In addition, the City of Yellowknife is committed to reconciliation and implementing actions intended to increase the number of Indigenous peoples who work for the City.

Under the general direction of the Manager, Information Technology, the incumbent provides project and technical support for the City's information technology infrastructure. Project responsibilities include participating in planning activities, assessing user requirements, writing and maintaining documentation and procedures, installing, configuring, and troubleshooting software, and recommending and implementing policies. The incumbent is expected to assume a leadership role as appropriate and oversee the maintenance, configuration, and support of the City's website. Experience in maintaining and supporting corporate website services is preferable. Technical support responsibilities include serving as a liaison with user departments to ensure that computer resources are properly deployed and utilized to deliver maximum benefits to the users and the City, assisting City staff in the effective utilization of hardware and software tools, troubleshooting, and resolving hardware and software problems, and providing network support assistance. Demonstrated experience following project management principles in the development of hardware and software deployments, upgrades and migration plans is highly desirable. The position requires the incumbent to assume the duties of other employees in the Information Technology Division as dictated by operational requirements. As well, the Systems Analyst assists the Manager of Information Technology as needed and may be required to perform the duties of the Manager in his or her absence.

This position requires a post-secondary degree in a relevant computer systems discipline. The incumbent should have a minimum of 5 years of related experience, preferably in a municipal government setting as well as a good understanding of networking concepts. This position also requires solid problem-solving ability and creativity, strong team player abilities, excellent written and verbal communication skills, a positive and service-oriented attitude, polished presentation skills, and the ability to maintain confidentiality. Current industry certifications in technologies relevant to the City's infrastructure are desirable.

The City of Yellowknife offers a competitive salary of $108,209 - $135,264 as well as a comprehensive benefits package including a monthly housing allowance, a defined benefits pension plan and relocation assistance.

Qualified applicants are required to submit a written resume to the Human Resources Division no later than April 7, 2023 to:

Human Resources Division

City of Yellowknife

P.O. Box 580

Yellowknife, NT, X1A 2N4

Email: hr@yellowknife.ca